EAGLE METALS & STEEL SERVICES
Eagle Metals & Steel Services was formed in 2009 by business entrepreneur Mark Kawczynski and experienced machinist and steel salesman Henry Enders. Henry (who lost his position in outside sales when his employer went out of business) and Mark (the owner of Melrose Mold and one of Henry’s former customers) recognized a demand by customers who were desperate for material to build their molds and dies. They decided to combine their talents in a new business which they incorporated under the name of Eagle Metals & Steel Services, Inc. After Mark Kawczynski passed away three years later, his daughter Kathryn continued working with Henry to grow the company.
However, Henry and Kathryn needed help with the requirements definition, screening and selection of a new software system for their business, and sought the assistance of SCORE where they were counseled by SCORE counselors Larry Lakin and Mark Lieberman. Henry and Kathryn had this to say about SCORE’s counselors: “Larry and Mark (Lieberman) really took the time to understand the specific challenges that our company was facing in regard to inventory control and warehouse management and flow. Together with them, our management team was able to identify the areas where we needed to supplement or make changes to our current systems. They helped us in selecting a software system that would suit our needs now and grow with the company in the future. This new software system will enable our inside sales team to streamline our processes, providing customers with quicker quotes and easily allowing for turnover from quotes to orders, as well as greatly assisting us in maintaining the inventory levels we want to see in our warehouse and showing an accurate picture of the quantity and sizes of the material we have on hand.”
With Larry Lakin and Mark Lieberman’s help, complex decisions were made and Eagle Metals & Steel Services is proceeding comfortably with the new program. The company has already established a reputation as a professional and customer service-driven organization focused on providing a variety of high-quality U.S. steel grades at competitive prices. Its website can be found at www.eaglemetals.us.